2015 Roundtable Q&A
A look back at our Roundtable panel discussion from 2015.
Question: How do you avoid bad clients?
•Don Vloet of Dun For You Renovations shared a story about husband-and-wife clients he had who didn’t hesitate to have screaming matches about the project on the jobsite, often trying to draw in him and his staff. With the job only about three-quarters done, Don decided he had to get out of there. “We didn’t go back and they could’ve sued us, but it got too crazy; I’ve never seen anything like it: they were threatening our guys.”
•Stephanie Coleman-Dias of Coleman-Dias3 Construction Had this to say: “Sometimes the jobs where you make the most money are the jobs you don’t get. We look for red flags and don’t take every job, like when the guys says he’ll ‘do his own plumbing and electrical’ before you even give an estimate.”
•Paul Richardson of PTR Carpentry suggests you: “Google your clients. Have they ever written reviews on Homestars?”
•Jim Caruk’s advice: “You have to educate your customers about what they are getting into with a major reno. It’s a stressful thing, probably one of the biggest factors contributing to the divorce rate.”
•Dan Hall, Jim’s partner in Caruk-Hall Homes has his own advice: “I find it’s best when only one person is handling the payments and the change orders. If a couple has two different ideas about what is supposed to happen, that causes problems.”
Here’s a sneak peak excerpt from a column by Jeff Mowatt (JeffMowatt.com) on five ways to improve office politics and employee interactions.
A look back at our Roundtable panel discussion. How do you avoid bad clients?
A quick reminder that this coming Sunday, May 14, is Mother’s Day.
Earlier this year, the Ontario Construction Secretariat (OCS) released the results of their annual Construction Confidence Survey, which polled 500 ICI (industrial, commercial, and institutional) contractors across the province.
Bath products that bring the tranquility of the spa to your home
Even after a relatively mild winter like we had here in my neck of the worlds, it’s always nice when spring rolls around and the trees start to sprout leaves, the grass turns from brown to green, and we can shed some layers of clothing on the jobsite.
If you haven’t already, don’t forget to file your tax return today. If you or your spouse are self-employed, you have until June 15 to file the return, but any taxes owing are due today if you want to avoid interest and late-payment penalties.
If you’re a salaried employee your tax return is due next week.
Helical piles, also known as ground screws and screw piles, look like oversized wood screws or ice-fishing augers. As a replacement for conventional concrete footings, especially sonotube-style footings, helical piles have one standout advantage
Custom drapery, drapery hardware, blinds, shutters, specialty shades (including motorization and home automation), bedspreads, headboards, quilting, upholstery, fabric library, and a complete in-house drapery workroom. We also offer custom programs for builders, designers & decorators.
At Riobel we design, create and assemble faucets, shower systems and accessories in our Canadian facility located in St-Jérôme, a suburb of Montréal. Our modern and fashionable products are designed to fit all kitchens or bathrooms. They are easy to install, while mechanical parts are accessible from above the counter to facilitate cleaning and maintenance. Riobel: a benchmark of excellence since 1995!
We've been proudly serving the community for more than 160 years. We deliver natural gas safely and reliably to two million homes and businesses across Ontario. With safety as our ongoing priority, we're committed to making communities better places to live.
Fusion Stone is an easy and budget-friendly way to beautifully upgrade your home, inside and out. A patented Shouldice innovation, Fusion Stone is a thin stone veneer that is easily installed with the included stainless steel clips & screws. You just screw it to the wall and it’s “Hooked for Life”.
Space Age Closets and Custom Cabinetry has been serving Toronto and the Greater Toronto Area for over 30 years. Our services include a wide array of custom storage solutions for every room in your home. With decades of experience designing and installing custom closets and cabinets we pledge to provide excellence in service and get the job done right the first time.
X-Tile is sure to have whatever you need to express your unique individual style. We offer you an exceptional variety of wall and flooring options in ceramic, porcelain, natural stone, glass, mosaic and much more from leading suppliers around the world. Let our knowledgeable and friendly staff help you in your dream renovation or building project.
Sharing Passion & Performance. With our unique expertise and sensibilities, gained from our devotion to sound and music, we are committed to creating excitement and cultural inspiration together with people around the world.
More than a kitchen and bath luxury showroom, The Water Closet offers unparalleled service, selection and solutions for all your plumbing and heating needs. Our goal is to be your full-service showroom while “Enhancing the Flow of Life”.
Canada's premium quartz manufacturer, HanStone Canada, is revolutionizing the quartz industry. Produced in a state of the art facility in London Ontario, HanStone Quartz is known for superior quality and exceptional design. Locally Made. Distinctly Beautiful. Naturally Canadian.
From a modest machine shop in Baltimore to the surface of the moon, we’ve proudly provided innovative solutions for over a century. Discover the pioneering history of BLACK+DECKER.
Euro-Line Appliances has brought elite European engineered appliances to Canadian homes for over 25 years. Our brands exceed expectations and have earned awards in design, engineering, performance, and energy efficiency. All of our cooking, refrigeration, dishwashers, and laundry appliances are created to conserve our non-renewable resources.
Cosentino is a global, family-owned company that produces and distributes high value innovative surfaces for architecture and design. As a leading company, Cosentino imagines and anticipates together with its customers and partners design solutions that offer value and inspiration to people’s lives.
With over 90 years of experience, BLANCO is the leading kitchen sinks and faucets manufacturer. From handcrafted in Germany Steelart® sinks and the beauty of Silgranit®, to the European design faucets, BLANCO products are celebrated worldwide for their unmatched quality and design. Blanco Silgranit® sinks are proudly manufactured in Canada TRADE ONLY.
Established in 1987, Caesarstone pioneered the original quartz surface and continues to be a leading developer and manufacturer of premium surfaces. Highly functional and design forward, Caesarstone surfaces have endless application possibilities including kitchen countertops, bathroom vanities, wall paneling, furniture and more.
Master Edge Homes is built upon a foundation of expertise and unparalleled craftsmanship. With a team of dedicated and diligent personnel, Master Edge Homes executes home builds and renovations precisely how you envisioned them. From design and build to complete renovation, we are passionate about exceeding excellence with meticulous design, skilled construction, and project management.
Fisher & Paykel incorporates the world’s most innovative technologies and produce the most technically advanced, efficient and contemporary styled appliances. DCS created the first line of high end, commercial quality appliances and expanded to pioneer indoor and outdoor kitchen solutions for the at home chef. TRADE ONLY.
Allan Rug Co. has been serving the GTA builders, designers, architects and the public for over 50 years. Supplying a full range of commercial and residential carpeting in a wide range of colours and styles from leading manufacturers.
Over the past 14 years Factory Tile Depot has become #1 for everything tile and stone. With 5 locations showcasing the latest and greatest trends in the tile industry, we have built the confidence of trade and retail clients alike. We are proud to offer well thought out showrooms, extensive selections of hard to find tile-stone, on site designers, and some of the best after care support in the industry. Experience the FTD difference on your next project.
Build Bold Inc is a unique and competitive online marketplace offering the only the best names in building and renovation supplies at great prices. We are an independent, Canadian owned & operated company, located near the Greater Toronto Area. We are constantly striving to enhance and improve our business by offering a simple and convenient online ordering model as well as an easy mobile tool for people on the go.
Merit Travel delivers authentic travel experiences to the world’s top destinations, with a team of passionate and dedicated Travel Consultants at our locations across Canada. We know that not all vacations can be created with a few clicks, and that’s what we’re here for—to put the pieces together, do the research, negotiate the deals, customize itineraries and create the perfect getaway for you.
NIICO Millwork Group is the premier destination in the Greater Toronto area for customers looking for high quality custom kitchens. We create one of a kind cabinetry and storage solutuions for our clients and specialize in bathrooms, home office, closets, built in entertainment and wall units.
Euro-Line Appliances has brought elite European engineered appliances to Canadian homes for over 25 years. Our brands exceed expectations and have earned awards in design, engineering, performance, and energy efficiency. Euro-Line Appliances are proud distributors of products from AEG, LIEBHERR, PORTER&CHARLES, SMEG, and FRANKE in Canada.
Making a grand entrance, is what Unitech Exterior Doors is all about. From the initial drawing to final installation, Unitech Exterior Doors sets the standard in Fiberglass Front Door Entry Systems. Here you will find elegance, durability, style, technology and good old fashioned value.
This is an excerpt from “The Durable Dozen: Exterior Building Products That Battle The Elements,” written by Martin Zibauer for our June/July 2016 issue.
Helical piles, also known as ground screws and screw piles, look like oversized wood screws or ice-fishing augers. As a replacement for conventional concrete footings, especially sonotube-style footings, helical piles have one standout advantage: they’re faster. In most applications, hydraulic equipment screws them into the ground in minutes. Once in place, there’s no waiting for concrete to set or cure; the screws are ready to support structures as small as fence posts and mailboxes to decks and outbuildings and structures as large as multi-unit buildings.
In tight quarters, helical piles can be installed easily where digging a conventional footing would be difficult, time-consuming, and perhaps impossible. Techno Metal Post, for example, has an installation machine that’s only 29 inches wide – narrow enough to fit through a doorway – and it can install piles inches away from an existing structure without damage. Bayo-S ground screws can even be screwed into the ground by hand; a convenient option when you’re working in tight spaces or only need to install a small number of screws.
Helical piles are also effective in wetlands or lakebed applications for docks, boathouses, or footbridges; they can be installed in winter through the ice or in summer from a barge. For many projects, good footings and foundations are the first and most critical step to durable construction; where the footings are a challenge, helical piles could well provide the best solution.
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Premier supplier of an extensive selection of drapery and upholstery fabrics, leather, trimmings, drapery hardware and furniture. TRADE ONLY.
Curves International, Inc. is one of the largest chains of fitness centers for women in the world. We are famous for our 30-minute Circuit that works every major muscle group with strength training, cardio and stretching and always has a coach to help members with proper form, answer questions and offer encouragement.
For more than 25 years Ontario based Wood Mood has served customers seeking wood flooring in the Toronto, North York, Thornhill, Richmond Hill, Woodbridge and Etobicoke areas, and has helped them with all aspects of their hardwood flooring. We sell and install new wood flooring and refinish existing floors and stairs, using water based environmentally responsible finishes.
Sourcing the latest trends in ceramic, porcelain, glass and natural stone tile as well as natural stone slabs from throughout the world to remain at the forefront of innovation and style. Branches throughout Canada and U.S affiliate companies.
Well known Canadian Artist Michael Sparaco specializes in original and vibrant artwork; while being invigorating and uplifting in his unique style Michael’s work has been featured at judged art exhibitions like: the Toronto Outdoor Art Exhibition and The Toronto Artist Project. Most notably Michael Sparaco has been selected by the AGO (Art Gallery Of Ontario) to partner with them in their Sales and Leasing Division.
The National Kitchen & Bath Association (NKBA) is the premiere association for kitchen and bath professionals. Fifty years after its inception, the NKBA has a membership of more than 60,000 members and is the proud owner of the Kitchen & Bath Industry Show (KBIS).